Did you catch our exciting announcement on Instagram earlier this week? We’ve been working with designer Jenni Kayne on a very special collection!
Check out all of the behind-the-scenes photos with Jenni Kayne below, plus follow us on Instagram for more sneak peeks and a very special giveaway! Read on for more details.
Enter to win a $250 Pottery Barn Kids gift card to spend on the new collection by regramming your favorite photo from #JenniKayneXPBK! See our instagram page for details.
I am incredibly disappointed and furious over your business practices. Your website guaranteed delivery of the items I ordered by Easter, the 5th. Your confirmation of my order came via email on March 28th. On April 2nd, your “We’re so sorry, but we had to cancel your order because our inventory totals were off by 9 pieces”. This can’t be true because the items I ordered were to be personalized with my grandchildren’s name on them. So, my assumption that your email confirmation meant you were actually going to ship the items, was wrong. You waited for the day before they were due to arrive to inform me that you actually never had them. Shame on you all. You failed miserably at providing good business practices to your customers.
Hi Betty,
We are truly sorry to learn of your disappointment and would appreciate the opportunity to look into this matter. Please email our Social Support Team at support@potterybarnkids.com with your order details and they will be in touch shortly. Thank you.